SAP for Telecommunications
Brochures & White Papers
For more information about the benefits and capabilities of SAP for Telecommunications, check out the following brochures:
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"Architecting Duet for Your Organization"
Recognize the value that Duet software, a joint product from SAP and Microsoft Corporation, can provide to your organization. SAP Consulting provides companies with complex business and IT environments specialized guidance and assessment for Duet, tailoring Duet specifically to your organization.
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Solution Briefs
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"Convergent Invoicing"
Learn how to use the SAP for Telecommunications solution portfolio to implement convergent invoicing. You can consolidate billing data across service offerings, reduce time and cost required to bring new services to market, and achieve a single view of the customer by centralizing billing information.
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Solution Briefs
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"Credit and Collections Management with SAP for Telecommunications"
Learn how the SAP for Telecommunications solution portfolio gives you a complete picture of your credit and collections management information. See how you can take early action against defaulters, reducing risk and decreasing days sales outstanding (DSO) and bad debt.
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Solution Briefs
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"Customer Financials Management for Telecommunications"
Discover how the SAP for Telecommunications solution portfolio supports integrated, end-to-end financial processes – helping your business gain secure financial footing in a shifting market. With greater control, you can focus your financial attention on your customers and still improve your financial performance.
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Solution Briefs
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"Customer Relationship Management in the Communications Industry"
Learn how the SAP Customer Relationship Management application helps with billing, marketing, sales and contract management, partner relationship management, and analytics -- resulting in the potential for improved customer care and satisfaction, reduced costs, and increased revenue.
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Solution Briefs
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"Customer Relationship Management Statement of Direction for 2006 - 2008"
Learn about SAP's strategy and planned new and enhanced product functionalities of the SAP Customer Relationship Management application and SAP CRM on-demand solutions. See how these exciting developments will support your CRM needs now and in the future.
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Statements of Direction
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"Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins"
Read how rapid convergence of communications, media and entertainment (CME) is driving forward-thinking telecom, cable
and content executives to seek more creative means to garner long-term customer relationships that are both
profitable and predictable. (Stratecast, a division of Frost & Sullivan, 2008)
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White Papers
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"Empowering Service Providers with Business Intelligence"
Find out more about the solutions from SAP and Business Objects that can help service providers integrate business intelligence into their business processes – giving them an analytical view into their business that enables them to optimize core processes, improve customer satisfaction, and maximize profitable revenue.
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Solution Briefs
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"Enterprise Asset Management: Maximize Return on Assets with an End-to-End Solution"
Strengthen your ability to develop strategies for optimizing enterprise asset management (EAM) and improving asset usage and maintenance, strategies which can help you reduce operating costs and capital expenditures using our SAP Service and Asset Management solution.
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Solution Briefs
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"Financial Customer Care and Dispute Management with SAP for Telecommunications"
Learn how SAP software for the telecommunications industry integrates receivables and collections management processes -- providing an efficient infrastructure for dealing with customer contacts about financial issues.
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Solution Briefs
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