Solutions from SAP and our partners can help align your organization's after-sales service operations to generate profitable growth. With highly efficient operations running as one, you can maximize profitability and revenue, increase customer service, and reduce costs.

IM&C

Yaskawa Electric Corporation
Read how Yaskawa Electric America leveraged SAP software to gain a holistic view of its customer base, improved its lead generation efforts, increased revenues through value-added services, and reduced overall IT complexity and costs.

Read the story. (PDF).

Schumacher Elevator Company
Discover how SAP Business Suite applications opened the doors to improved business processes for Schumacher Elevator Company – enabling the company to improve customer service, run operations more efficiently, and Web-enabled critical aspects of its internal and customer facing operations.

Read the story. (PDF).

Mill Products

Rasselstein
Learn how this German tinplate producer increased productivity and efficiency by implementing SAP Customer Relationship Management. Gaining a 360-degree view of the customer and standardizing and simplifying customer-facing processes allowed Rasselstein to address customer complaints more effectively.

Read the story. (PDF).